Frequently Asked Questions
Everything you need to know about MedLumen — QBank features, pricing, AI explanations, study tools, and more.
FAQ List
What is MedLumen?
MedLumen is an AI-powered medical education platform offering question banks, personalised study plans, and analytics for exams like PLAB, USMLE, and MRCP.
Which exams does MedLumen support?
We currently support PLAB 1, USMLE Step 1, USMLE Step 2, and MRCP Part 1. Additional exams are added based on user demand.
Is there a free trial?
Yes — every plan comes with a 7-day free trial. You can explore a portion of the QBank, AI explanations, and your personalised dashboard.
Can I switch exams after subscribing?
Subscriptions are exam-specific. If you're preparing for multiple exams, you may purchase more than one plan under the same account.
Do you offer refunds?
Yes — MedLumen offers a 7-day money-back guarantee as long as you have attempted less than 5% of the question bank.
Does the AI tutor replace textbooks?
No — our AI tutor supplements your study with step-by-step reasoning, clarifications, and targeted follow-up questions. It supports learning but does not replace foundational textbooks.
Can I use MedLumen on mobile?
Yes — MedLumen is fully mobile-optimized and supports offline practice on our mobile app (iOS and Android).
How often is the QBank updated?
We update our question banks every month with new questions, explanations, and guideline updates aligned with exam changes.
Can I access performance analytics?
Yes — the dashboard provides detailed analytics including weak areas, time usage, topic breakdown, and progress predictions.
Still have questions?
We're here to help. Contact us anytime or start a free trial to explore the platform yourself.